Low Voltage Dispatch Software

Cabling crews on a three-week office build-out, an AV tech finishing a conference room, and a “the cameras are down” call from a client you installed last year. VortechPro runs the rollout on a schedule, dispatches the trouble call to the nearest tech, keeps licensed access-control work with licensed hands, and gets the service call paid before the truck leaves.

Project rollouts + trouble calls Closest-tech live GPS Specialist-only access control $99/mo for 5 techs No Feature Add-Ons
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A cabling rollout is a schedule.
“The network is down” is a dispatch.

Project software plans the pull schedule. It can’t pull the nearest tech off a punch-down to restore a client’s cameras, or make sure the access-control job goes to someone licensed to touch it in your state.

Platinum → Gold → Silver tiers ~30-sec exclusive window Specialist-only access & alarm Live GPS closest tech $99 / 5 techs · no add-ons
A Gantt chart is not
a service response.

Rollouts run late because trouble calls steal techs. Trouble calls wait because the rollout can’t spare one. Nobody knows who is closest.

Trouble calls hijack the project

A client’s cameras drop and you pull a tech off the build-out by text. The rollout slips a day and the service call still waited two hours.

Licensed work goes to anyone

Access control, alarm panels and fire-alarm wiring need a licensed tech in most states. Without Specialist flags, every ping looks like a cable pull.

No map of the crew

Three techs on three sites and you’re guessing who can reach the fourth. Live GPS shows it.

Service calls invoiced net-30

A two-hour camera fix gets invoiced and paid in 45 days. Charge the card on site, attach the photo of the restored feed, send the receipt.

01 · Trouble-Call Response

Closest tech. Licensed when it matters. Restored fast.

When a client calls with a dead network or a camera outage, VortechPro pings your Platinum techs first with a ~30-second exclusive window, then Gold and Silver. Live GPS shows who is nearest and can leave a site. Specialist flags keep access-control, alarm and fire-alarm work with licensed hands.

  • Uber-style Platinum / Gold / Silver tiered routing
  • Specialist-only flag for access control and alarm work
  • Live GPS map — assign by proximity, not guesswork
  • Loud mobile alerts with distance + accept / call / navigate
VortechPro app — new job alert
Lead ping → tech phone
02 · Rollouts & Dispatch

Three-week pulls scheduled. Today’s outage dispatched.

Schedule multi-day cabling and AV projects by site and crew, then dispatch same-day service on the same board. Office and field talk inside the job. As you add markets, local techs stay on local sites.

  • Immediate dispatch + scheduled multi-day projects
  • Tiered routing on every outbound lead
  • Office-to-tech chat tied to the job
  • Local jobs stay local as you scale cities
VortechPro app — live tech location
Tech accepts the lead
03 · Document the Install

Rack photos, port maps and proof before you leave.

Low-voltage disputes come down to labeling and test results. Every visit gets photos and notes that travel with the client site: rack layouts, certified test screens, camera placement. The office answers the IT manager without calling the tech.

  • Rack, panel and device photos on every visit
  • Field notes visible to office and tech
  • SMS receipt to the client
  • Site record ready for warranty and change-order disputes
One record per client site

VortechPro keeps dispatch speed and field proof together — photos and notes that follow the site — so the tech on next year’s trouble call sees what was installed and tested.

  • Before/after photos on racks and head-ends
  • Notes for port maps, IP schemes and test results
  • Receipt via SMS when the card clears
04 · Get Paid in the Field

Stripe on the phone. Service calls paid on site.

Techs charge the customer card in the VortechPro app via Stripe — right on their phone. Funds land in your own Stripe account. No orphan reader workflow. Pair payment with photo proof and an SMS receipt so the job closes on site.

  • In-field card charge via Stripe on the phone
  • Money to your Stripe account — we never hold it
  • SMS receipt + photo proof on the same job
  • Less “pay me later” chase after the visit
VortechPro app — card payment
Charge card → your Stripe
Built for the IDF closet, not just the office

Service work ends in a closet with a client who wants it fixed. Getting paid there — on the phone the tech already carries — beats net-30.

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Low Voltage-ready tools
on one plan.

No Feature Add-Ons. Everything below ships at $99/mo for 5 techs.

Rollout + Trouble-Call Dispatch

Multi-day cabling and AV projects scheduled by crew, same-day outages pushed to the nearest tech with a loud alert.

Platinum / Gold / Silver

Uber-style tiers with a ~30-second exclusive window so your best techs get first refusal before overflow.

Closest-Tech GPS

Live map of your crew so the outage goes to whoever is nearest — not whoever replies in chat first.

Specialist Routing

Flag access control, alarm panels and fire-alarm wiring as Specialist Only so licensed hands get them.

Stripe on the Phone

Collect card payments in-app at the site. No separate terminal required. Funds to your Stripe account.

Photo Proof + SMS Receipt

Document the rack and the fix, send the receipt, close the call with a clean trail.

Immediate + Scheduled

Build-out schedules and emergency outages on the same platform.

Weekly Earnings

Custom splits per technician with weekly pay visibility — no Sunday spreadsheet rebuild.

Simple pricing.
Scale with ease.

$99/mo includes 5 techs. +$20 per additional tech. No contracts. No Feature Add-Ons. Cancel anytime.

30 Days Free
Vortech Pro™
$99/mo
+$20/mo for each additional technician
  • Up to 5 technicians included
  • Full access — No Feature Add-Ons
  • Tiered dispatch: Platinum, Gold, Silver
  • ~30-second exclusive accept window
  • Specialist routing for access control & alarm work
  • Live GPS + immediate / scheduled jobs
  • Stripe card charge on the phone
  • Photo proof, SMS receipt, weekly earnings
  • iOS and Android native apps
  • 30-day free trial — cancel anytime
Low Voltage software
questions.

Straight answers for owners evaluating dispatch software for low-voltage contractors.

What is low voltage software?
Low voltage software helps structured cabling, AV, access-control and network contractors schedule multi-day rollouts, dispatch the closest tech to same-day trouble calls with live GPS, route licensed alarm and access-control work to licensed technicians, document installs with photos and notes, and collect card payments on site — without running the week from a Gantt chart and a group chat.
How does VortechPro handle a client outage during a project?
The office dispatches the trouble call and VortechPro pings Platinum techs first (about a 30-second exclusive window), then Gold and Silver, with live GPS showing who is nearest and can leave a site. The project schedule stays intact on the board; the outage becomes a job, not a text.
Can I keep access-control and alarm work with licensed techs?
Yes. Flag those jobs as Specialist Only and they route only to techs you’ve marked as licensed. Most states license alarm and access-control work separately from general low-voltage cabling; our state guides cover which is which.
Can low-voltage techs get paid in the field without a card terminal?
Yes. Techs charge customer cards in the VortechPro app via Stripe on their phone — no separate terminal required. Funds go to your own Stripe account. Pair that with photo proof and an SMS receipt to close the job on site.
How much does VortechPro cost for a low voltage company?
VortechPro is $99 per month and includes 5 technicians. Each additional tech is +$20 per month. All features are included — no feature add-ons. Start with a 30-day free trial; cancel anytime.
Does VortechPro work for cabling, AV and security integrators?
Yes. Structured cabling, audio-video, access control, CCTV and network installs run on the same board. Use tiers for service volume and Specialist-only flags for licensed or certified work.
How fast can a low-voltage shop go live?
Most shops can be live in minutes. We handle the software. Sign up, add techs, set Platinum/Gold/Silver tiers, and start dispatching — secured with AES-256 encryption.

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