Backflow Testing Dispatch Software

Twelve hundred devices due this year, a water purveyor that wants the report by the 30th, and a failed RP on a restaurant that needs a repair and retest today. VortechPro builds the test route by due date, dispatches the closest certified tester, photographs every gauge reading, and takes the card at the device.

Test routes by due date Certified-tester routing Closest-tech live GPS $99/mo for 5 techs No Feature Add-Ons
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Annual tests are a route.
A failed device is a dispatch.

Scheduling software handles twelve hundred due dates. What it can’t do is pull the nearest certified tester off the route when a restaurant’s RP fails and the purveyor gives 24 hours — or stop an uncertified tech from accepting the job.

Platinum → Gold → Silver tiers ~30-sec exclusive window Specialist-only certified testers Live GPS closest tech $99 / 5 techs · no add-ons
A due-date list is not
a dispatch plan.

Due dates are predictable. Failures aren’t. And the report has to be signed by someone whose certification is current.

Due dates in a spreadsheet

Twelve hundred devices sorted by month in March; by June every reschedule is a phone call and the purveyor’s deadline is a fire drill.

Failures go to whoever answers

An RP fails at a restaurant and three testers are on routes across town. Without live GPS you pull the wrong one and lose six tests.

Uncertified techs accept test jobs

Every state and purveyor requires a certified tester to perform and sign. Without Specialist flags, the job pings whoever is free.

Reports in, payment later

The test is filed with the purveyor and the invoice sits for 60 days. Charge the card at the device, send the receipt with the gauge photo.

01 · Failure Response

Closest certified tester. Repair and retest same day.

When a device fails or a purveyor sends a shutoff notice, VortechPro pings your Platinum testers first with a ~30-second exclusive window, then Gold and Silver. Live GPS shows who is nearest and has room before the next stop. Specialist flags keep test jobs with techs whose certification is current.

  • Uber-style Platinum / Gold / Silver tiered routing
  • Specialist-only flag for certified-tester work
  • Live GPS map — assign by proximity, not guesswork
  • Loud mobile alerts with distance + accept / call / navigate
VortechPro app — new job alert
Lead ping → tech phone
02 · Route Scheduling

A year of due dates scheduled. Today’s failure dispatched.

Build test routes by due date, zone and purveyor, then dispatch same-day repairs and retests on the same board. Office and field talk inside the job. As you add service areas, local devices stay with local testers.

  • Immediate dispatch + scheduled annual routes
  • Tiered routing on every outbound lead
  • Office-to-tech chat tied to the job
  • Local jobs stay local as you scale zones
VortechPro app — live tech location
Tech accepts the lead
03 · Document the Test

Gauge photos, serial numbers and proof before you leave.

Purveyor audits and liability both come down to the record. Every test gets photos of the gauge readings, the device tag and the serial plate, plus notes that travel with the device year after year. The office answers the purveyor without calling the tester.

  • Gauge, tag and serial photos on every test
  • Field notes visible to office and tech
  • SMS receipt to the customer
  • Device record ready for purveyor audits
One record per device, year after year

VortechPro keeps dispatch speed and field proof together — photos and notes that follow the device — so next year’s tester sees last year’s readings and repairs.

  • Before/after photos on repairs and rebuilds
  • Notes for readings, relief-valve behavior and parts
  • Receipt via SMS when the card clears
04 · Get Paid in the Field

Stripe on the phone. Paid at the device.

Techs charge the customer card in the VortechPro app via Stripe — right on their phone. Funds land in your own Stripe account. No orphan reader workflow. Pair payment with photo proof and an SMS receipt so the job closes on site.

  • In-field card charge via Stripe on the phone
  • Money to your Stripe account — we never hold it
  • SMS receipt + photo proof on the same job
  • Less “pay me later” chase after the visit
VortechPro app — card payment
Charge card → your Stripe
Built for the meter pit, not the mailbox

Backflow work ends at a device with the property manager watching. Getting paid there — on the phone the tester already carries — beats a 60-day invoice.

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Backflow Testing-ready tools
on one plan.

No Feature Add-Ons. Everything below ships at $99/mo for 5 techs.

Due-Date Route Dispatch

Annual test routes built by due date and purveyor, then failed-device calls pushed to the nearest certified tester with a loud alert.

Platinum / Gold / Silver

Uber-style tiers with a ~30-second exclusive window so your best testers get first refusal before overflow.

Closest-Tech GPS

Live map of your crew so the shutoff notice goes to whoever is nearest — not whoever replies in chat first.

Certified-Tester Routing

Flag test and repair jobs as Specialist Only so only techs with current certification can accept them.

Stripe on the Phone

Collect card payments in-app at the device. No separate terminal required. Funds to your Stripe account.

Gauge Photos + SMS Receipt

Document the readings and the tag, send the receipt, close the test with a record the purveyor can read.

Immediate + Scheduled

A year of annual tests and a same-day RP failure on the same platform.

Weekly Earnings

Custom splits per tester with weekly pay visibility — no Sunday spreadsheet rebuild.

Simple pricing.
Scale with ease.

$99/mo includes 5 techs. +$20 per additional tech. No contracts. No Feature Add-Ons. Cancel anytime.

30 Days Free
Vortech Pro™
$99/mo
+$20/mo for each additional technician
  • Up to 5 technicians included
  • Full access — No Feature Add-Ons
  • Tiered dispatch: Platinum, Gold, Silver
  • ~30-second exclusive accept window
  • Certified-tester routing for test & repair work
  • Live GPS + immediate / scheduled jobs
  • Stripe card charge on the phone
  • Photo proof, SMS receipt, weekly earnings
  • iOS and Android native apps
  • 30-day free trial — cancel anytime
Backflow Testing software
questions.

Straight answers for owners evaluating dispatch software for backflow testers.

What is backflow testing software?
Backflow testing software helps testers schedule annual test routes by due date and purveyor, dispatch the closest certified tester to failed devices and retests with live GPS, keep test jobs with technicians whose certification is current, document every test with gauge and tag photos, and collect card payments at the device — without running the year from a spreadsheet.
How does VortechPro handle a failed device with a purveyor deadline?
The office dispatches it as a same-day job and VortechPro pings Platinum testers first (about a 30-second exclusive window), then Gold and Silver, with live GPS showing who is nearest and has room in the route. Specialist flags make sure only certified testers see it.
Can I stop uncertified techs from taking test jobs?
Yes. Flag tests and retests as Specialist Only and they route only to techs you’ve marked as certified. Every state and most water purveyors require a certified tester to perform and sign the test; our state guide covers the programs.
Can backflow testers get paid in the field without a card terminal?
Yes. Techs charge customer cards in the VortechPro app via Stripe on their phone — no separate terminal required. Funds go to your own Stripe account. Pair that with photo proof and an SMS receipt to close the job on site.
How much does VortechPro cost for a backflow testing company?
VortechPro is $99 per month and includes 5 technicians. Each additional tech is +$20 per month. All features are included — no feature add-ons. Start with a 30-day free trial; cancel anytime.
Does VortechPro file the test report with the water purveyor?
No. VortechPro is the dispatch, documentation and payment layer: it gets the right tester to the device, captures the gauge photos and readings in the job record, and takes payment. You file with the purveyor or tracking service as you do today, with the photos as backup.
How fast can a backflow testing shop go live?
Most shops can be live in minutes. We handle the software. Sign up, add techs, set Platinum/Gold/Silver tiers, and start dispatching — secured with AES-256 encryption.

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