Water Damage Restoration Dispatch Software
A burst supply line at 11 p.m., three drying jobs that need readings tomorrow, and a rebuild crew finishing drywall across town. VortechPro sends the extraction to the closest crew, schedules the daily checks, keeps mold and certified mitigation work with IICRC-certified techs, photographs every moisture reading, and takes the deductible by card at the door.
Dispatch by map, not by chat.
Job-management software documents the dry-out for the adjuster. What it can’t do is get the nearest crew to a flooded kitchen in 45 minutes — or make sure the mold job goes to someone certified to touch it.
an emergency response.
Every hour of standing water is more demo, more days of drying, and a homeowner calling the next company on the list.
The 11 p.m. call hits a thread
A burst pipe pings five techs in a group chat. Two are asleep, one is on a job, and the homeowner books a competitor while they sort it out.
Mold and specialty to anyone
Mold remediation, sewage and certain contents work need IICRC-certified techs and, in some states, a license. Without Specialist flags, every ping looks like an extraction.
No map of crews and equipment
Three crews, six drying jobs, and you’re calling to see who is closest with a truckmount. Live GPS shows it.
Deductible collected never
Insurance pays the claim; the deductible walks. Charge the card at the door, attach the moisture photos, send the receipt.
Closest crew. Certified when required. On site in under an hour.
When a loss call comes in, VortechPro pings your Platinum crews first with a ~30-second exclusive window, then Gold and Silver so coverage never dies at 2 a.m. Live GPS shows who is nearest with the right equipment. Specialist flags keep mold, sewage and contents work with certified hands.
- Uber-style Platinum / Gold / Silver tiered routing
- Specialist-only flag for mold, sewage and certified mitigation
- Live GPS map — assign by proximity, not guesswork
- Loud mobile alerts with distance + accept / call / navigate
Daily readings scheduled. Tonight’s flood dispatched.
Schedule daily drying checks, equipment pulls and rebuild crews by job and day, then dispatch same-night emergencies on the same board. Office and field talk inside the job. As you add territories, local losses stay with local crews.
- Immediate dispatch + scheduled daily monitoring
- Tiered routing on every outbound lead
- Office-to-crew chat tied to the job
- Local jobs stay local as you scale cities
Moisture readings, equipment and proof on every visit.
The adjuster pays on documentation. Every visit gets photos of the moisture meter, the equipment placed, the demo and the dry-down, plus notes that travel with the loss. The office answers the adjuster without calling the crew.
- Moisture, equipment and demo photos on every visit
- Field notes visible to office and crew
- SMS receipt to the homeowner
- Loss record ready for the adjuster and the file
VortechPro keeps dispatch speed and field proof together — photos and notes that follow the job — so the rebuild crew sees what mitigation removed.
- Before/after photos on extraction, demo and dry-down
- Notes for readings, equipment counts and chamber setups
- Receipt via SMS when the card clears
Stripe on the phone. Deductible paid at the door.
Techs charge the customer card in the VortechPro app via Stripe — right on their phone. Funds land in your own Stripe account. No orphan reader workflow. Pair payment with photo proof and an SMS receipt so the job closes on site.
- In-field card charge via Stripe on the phone
- Money to your Stripe account — we never hold it
- SMS receipt + photo proof on the same job
- Less “pay me later” chase after the visit
Restoration work starts at a door at midnight with a homeowner who needs a decision. Collecting the deductible there — on the phone the crew lead already carries — is the point.
on one plan.
No Feature Add-Ons. Everything below ships at $99/mo for 5 techs.
Push loss calls to the nearest crew any hour. Loud alert, distance, accept — then call and navigate.
Uber-style tiers with a ~30-second exclusive window so your best crews get first refusal before overflow.
Live map of crews and trucks so the flood goes to whoever is nearest — not whoever replies in chat first.
Flag mold, sewage and contents work as Specialist Only so IICRC-certified and licensed techs get it.
Collect deductibles and self-pay jobs in-app at the door. No separate terminal required. Funds to your Stripe account.
Document the readings and the equipment, send the receipt, close each visit with a record the adjuster can read.
Midnight extractions and daily drying checks on the same platform.
Custom splits per crew lead with weekly pay visibility — no Sunday spreadsheet rebuild.
Tools you can use today.
This page sells VortechPro for restoration contractors. The posts go deep on licensing, insurance, payroll and getting paid — cross-linked, not duplicated. Free invoice and estimate tools included.
Which states license mold, asbestos and restoration work — all 50.
Insurance-claim contract rules and deductible laws by state.
Running crews through a freeze event.
When the insurer pays the homeowner and the homeowner doesn’t pay you.
Paying crews for the 2 a.m. call.
Side-by-side look at the apps extraction-equipped shops use.
Set the deposit and scope before the truck rolls — without losing the call.
Demand letters, small claims and when the lien comes out.
Why the helper is an employee — and what it costs when he isn’t paid like one.
Scale with ease.
$99/mo includes 5 techs. +$20 per additional tech. No contracts. No Feature Add-Ons. Cancel anytime.
- Up to 5 technicians included
- Full access — No Feature Add-Ons
- Tiered dispatch: Platinum, Gold, Silver
- ~30-second exclusive accept window
- Specialist routing for mold & certified mitigation
- Live GPS + immediate / scheduled jobs
- Stripe card charge on the phone
- Photo proof, SMS receipt, weekly earnings
- iOS and Android native apps
- 30-day free trial — cancel anytime
questions.
Straight answers for owners evaluating dispatch software for restoration contractors.
What is water damage restoration software?
How does VortechPro handle a 2 a.m. loss call?
Can I keep mold and sewage work with certified techs?
Can restoration crews get paid in the field without a card terminal?
How much does VortechPro cost for a restoration company?
Does VortechPro replace my drying-documentation or estimating software?
How fast can a restoration shop go live?
We handle the software.
You handle the dry-out.
Live in minutes. Secured with AES-256 encryption. Download the app or book a short demo — no hard sell.
30-day free trial · $99/mo for 5 techs · +$20 per additional tech · No Feature Add-Ons