Towing Dispatch Software

A breakdown on the highway shoulder and a scheduled dealer transport are not the same call. VortechPro gives Platinum drivers first refusal, maps the closest truck with the right equipment, keeps flatbed and heavy-duty work on Specialist flags, and closes Stripe with condition photos before you hook up.

Roadside & breakdown dispatch Closest-truck live GPS Flatbed / heavy-duty Specialist routing $99/mo for 5 techs No Feature Add-Ons
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01 · Roadside & Breakdown Calls

Closest truck. Fastest accept. Before the customer waits an hour.

When a breakdown, lockout, or jump-start call comes in, VortechPro pings your Platinum drivers first with a short exclusive window — about 30 seconds — then falls back to Gold and Silver so the call never sits. Live GPS keeps the nearest available truck in view while job notes show vehicle type, drop-off location, and whether it needs a flatbed.

  • Uber-style Platinum / Gold / Silver tiered routing
  • ~30-second exclusive window for your best drivers
  • Live GPS map — assign by proximity, not guesswork
  • Loud mobile alerts with distance + accept / call / navigate
VortechPro towing dispatch app — new job alert
Lead ping → tech phone
Roadside calls and transports
without a radio and a notepad.

Breakdowns, private-property tows, and scheduled transports need Platinum first refusal, closest-truck GPS, Specialist routing for flatbed and heavy-duty, and condition photos tied to the vehicle.

Platinum → Gold → Silver tiers ~30-sec exclusive window Specialist-only flatbed / heavy-duty Live GPS closest tech $99 / 5 techs · no add-ons
02 · Transports & Scheduled Tows

Tonight’s breakdown and tomorrow’s dealer run on one board.

Run same-day roadside calls alongside scheduled transports, auction runs, and repair-shop drops from the same platform. Dispatch now or schedule any day and time. Job-tied chat carries vehicle details, pickup and drop-off, and gate or key notes — so dispatch is not reconstructing the night from texts.

  • Immediate roadside dispatch + scheduled transports
  • Tiered routing on every outbound call
  • Office-to-driver chat tied to the vehicle
  • Notes for vehicle type, drop-off, keys, and access
VortechPro towing dispatch app — live location
Tech accepts the lead
A breakdown on the shoulder is not
a group-chat plan.

Roadside calls, transports, and private-property tows land in the same thread while drivers are already hooked up. Wrong truck. No map. Damage proof stuck on someone’s camera roll.

Roadside calls bury the schedule

Breakdown pings stack while a driver is mid-transport. Three drivers argue who is closer. The customer waits on the shoulder while the chat scrolls past the location.

Wrong truck on the call

An AWD or low-clearance car lands on a wheel-lift. A box truck hits a light-duty driver. Without Specialist flags, every ping looks like another jump-start.

Damage disputes after the drop

“That scratch wasn’t there” turns into a claim. Without timestamped condition photos at pickup, it is your word against theirs.

Unpaid tows and roadside calls

“I’ll pay at the shop” leaves money on the shoulder. Charge the card on the phone, attach condition photos, send an SMS receipt — close it before you pull away.

Tools for roadside calls,
transports & heavy work.

No Feature Add-Ons. Everything below ships at $99/mo for 5 drivers — built around roadside surge, scheduled transports, and flatbed and heavy-duty Specialist routing.

Roadside Dispatch

Push immediate jobs for breakdowns, lockouts, and jump-starts. Loud alert, distance, accept — then call and navigate.

Platinum / Gold / Silver

Uber-style tiers with a ~30-second exclusive window so your best drivers get first refusal before overflow.

Closest-Truck GPS

Live map so calls go to whoever is nearest — not whoever answers the radio first.

Flatbed & Heavy-Duty Routing

Specialist-only flags for flatbed, heavy-duty, and specialty recovery so light-duty drivers never get the wrong ping.

Vehicle & Drop-Off Notes

Job-tied chat for vehicle type, drop-off location, keys, and gate codes so dispatch sees every detail.

Condition Photo + SMS Receipt

Document the vehicle at pickup and drop-off, send the receipt, and keep a timestamped trail for damage disputes.

Stripe on the Phone

Collect card payments in-app on the roadside. No separate terminal required. Funds to your Stripe account.

Roadside + Transport Board

Tonight’s breakdowns and tomorrow’s scheduled transports on one platform — without mixing them into one noisy thread.

Towing software
questions.

Straight answers for owners evaluating dispatch software for towing — roadside calls, scheduled transports, and specialty equipment.

What is towing dispatch software?
Towing dispatch software helps towing companies dispatch roadside calls and scheduled transports — route the closest available truck with live GPS, keep flatbed and heavy-duty work on the right equipment, capture vehicle condition photos, and collect card payments on the phone instead of running dispatch from a group chat or radio.
How does VortechPro handle roadside and breakdown calls?
VortechPro uses Uber-style tiered routing. Platinum drivers get a short exclusive window (about 30 seconds) to accept. If they pass, Gold then Silver get the call. Live GPS shows which truck is closest, so a stranded customer is not waiting while the group chat decides.
Can you keep flatbed and heavy-duty work on the right trucks?
Yes. Use Platinum/Gold/Silver for everyday volume. Flag flatbed, heavy-duty, and specialty recovery calls as Specialist Only so only designated drivers and trucks see them. VortechPro routes the job; your company still owns towing permits, rotation rules, and licensing. For more, see our towing license requirements by state guide.
Can drivers get paid on site without a card terminal?
Yes. Drivers charge customer cards in the VortechPro app via Stripe on their phone — no separate terminal required. Funds go to your own Stripe account. Pair payment with condition photos and an SMS receipt to close the call on the roadside.
Does VortechPro replace impound or motor club software?
No. Impound lot management and motor club portals stay where they are. VortechPro is the live dispatch board for your own calls and scheduled transports — who goes where, which truck is closest, and photo proof of the vehicle's condition.
How much does VortechPro cost for a towing company?
VortechPro is $99 per month and includes 5 drivers. Each additional driver is +$20 per month. All features are included — no feature add-ons. Start with a 30-day free trial; cancel anytime.
How fast can a towing company go live?
Most companies can be live in minutes. We handle the software. Sign up, add drivers, set Platinum/Gold/Silver tiers, and start dispatching — secured with AES-256 encryption. For more, see our CDL and truck requirements guide guide.
03 · Get Paid on Site

Stripe on the phone. No terminal, no invoice chase.

Tows end on a highway shoulder, in a parking garage, or at a repair shop. Drivers charge the customer card in the VortechPro app via Stripe — on the phone they already carry. Funds land in your own Stripe account. Pair payment with condition photos and an SMS receipt so every call closes on the spot.

  • In-field card charge via Stripe on the phone
  • Money to your Stripe account — we never hold it
  • SMS receipt + photo proof on the same job
  • Less “invoice later” chase after same-day calls
VortechPro towing dispatch app — card payment
Charge card → your Stripe
Built for the roadside close, not just dispatch

Getting paid before the vehicle leaves the hook is the point. Soft trial CTAs below if you want to see the flow — no hard sell.

Start 30-Day Free Trial Request a Demo
Roadside-and-transport pricing.
No feature add-ons.

$99/mo includes 5 techs. +$20 per additional tech. No contracts. No Feature Add-Ons. Cancel anytime.

30 Days Free
Vortech Pro™
$99/mo
+$20/mo for each additional technician
  • Up to 5 drivers included
  • Full access — No Feature Add-Ons
  • Tiered dispatch: Platinum, Gold, Silver
  • ~30-second exclusive accept window
  • Specialist routing for flatbed / heavy-duty
  • Live GPS + same-day / scheduled jobs
  • Stripe card charge on the phone
  • Condition photo proof, SMS receipt, weekly earnings
  • iOS and Android native apps
  • 30-day free trial — cancel anytime

Download the App

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